Returns & Exchanges

At icon-X, we want you to be completely satisfied with your purchase. If your new fashion pieces aren't the perfect fit, you can return or exchange them within 30 days of delivery.

Return Process

• 1.
  Initiate Your Return

  Visit our online returns portal and enter your order number and email address to select the items you wish to send back.

• 2.
  Pack Your Items

  Place the unworn items with original tags still attached into the original packaging or a secure mailing box.

• 3.
  Attach the Label

  Download and print the prepaid shipping label from our portal and securely tape it to the outside of your return package.

• 4.
  Drop Off and Track

  Hand your package to the designated courier and keep your tracking receipt; we will process your refund or exchange once it arrives at our warehouse.